Rose Queen and Court Open Pasadena Visitors Hotline

visitors hotline insertThe Pasadena Convention and Visitors Bureau’s 31st annual Visitor Hotline is now open and will remain active through Thursday, Jan. 2, 2015.

Rose Queen Madison Elaine Triplett and the Royal Court cut the ribbon Monday to kick off this year’s Visitors Hotline, and then worked the phones to answer calls to the hotline.

Tickets to the Jan. 1 Tournament of Roses Parade will be awarded to kick off the opening day of this year’s Visitors Hotline. Throughout the day, Monday, Dec. 29, contestants have the chance to win parade tickets by following the Visitor Hotline on Twitter at @VisitPasadenaCA, on Facebook at /VisitPasadena or Instagram at #VisitPasadena.

Developed as a service to assist visitors attending the Tournament of Roses Parade and the Rose Bowl Game, the Visitors Hotline is offered toll-free at 877-793-9911.

This year’s Visitor Hotline is once again staffed annually by volunteers from throughout the community who answer questions about the 126th Rose Parade and the Rose Bowl College Football Playoff Semifinal Game on Jan. 1. Volunteers are also able to provide information about pre- and post-parade and game activities, parade float decorating, parking, accommodations, dining, directions, other holiday-related events, and more.

Visitor Hotline (877-793-9911) hours of operation (PST):

  • Monday, Dec. 29                                         8 a.m. – 5 p.m.
  • Tuesday, Dec. 30                                         8 a.m. – 4 p.m.
  • Wednesday, Dec. 31                                    8 a.m. – 7 p.m.
  • Thursday, Jan. 1-Friday, Jan. 2                8 a.m. – 4 p.m.

Ribbon Cutting-Jamie PhamFor more information, visitors can download the free, interactive GoPasadena app from the iTunes App Store or Android Marketplace. Up-to-the-minute changes and information can also be found by following the Visitor Hotline on Facebook.

Visitors can get answers to their questions year round by logging onto or at the CVB’s Visitor Center located inside the Pasadena Convention Center at 300 E. Green Street.

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